Customer Support

Customer Support –

We are committed to providing you with the best support experience. Our team is always ready to assist you with your queries, concerns, and service-related issues.

1. How We Can Help –

• Booking and managing appointments
• Diagnostic test queries and reports
• Payment and billing assistance
• Technical support for website or app issues

2. Support Availability –

Our customer support team is available to assist you during working hours. We strive to respond to all queries as quickly as possible.

3. Contact Channels –

• Email Support: info@chroneva.com
• Phone Support: (+91) 8049936397 / (+91) 8867955516

4. Response Time –

We aim to respond to all customer queries within 24–48 hours. For urgent issues, we recommend contacting us via phone for faster assistance.

5. Issue Resolution –

Our team works diligently to resolve all issues efficiently. In case of delays, we will keep you informed about the status of your request.

6. Feedback & Suggestions –

Your feedback is important to us. We welcome your suggestions to improve our services and deliver a better healthcare experience.

7. Escalation –

If your issue is not resolved satisfactorily, you may request escalation. Our senior support team will review and address your concern on priority.